Back-Office Account Management Tools for Complex Deployments

Support for enterprise scenarios, including sub-account hierarchies, billing reports, and private-labeling

Speak with a cloud


Main Phone: 1.877.388.4373
Sales: 1.866.728.8470


The Control Portal offers powerful account management capabilities, to help users control and monitor cloud usage across multiple constituencies.

Ideal for IT Departments

Enables IT-as-a-Service, with supporting complex business unit structures, and detailed “chargeback” capabilities. Customizable to enterprise brand requirements and existing support resources already in place.

Easily Supports Resellers

Provide customers a fully branded product (and billing) experience, without compromise. The CenturyLink Cloud helps you monetize cloud services easier than any other alternative

ISV to SaaS

Each customer instance of your product can be managed and billed separately, so you can pass through charges as needed.


Resource Limits

Set resource and usage limits on groups of servers to prevent unwanted cost overruns.

White Labeling

Brand every aspect of the CenturyLink Cloud experience, from the Control Portal logos and color scheme, to support urls and contact information to match your requirements.

Detailed Billing

Review detailed monthly breakdowns of cloud usage by the server groups you've setup. Drill-down to view individual server costs.

Activity Logging

Each action performed on the CenturyLink Cloud platform—either directly in the Control Portal or via the API—is tracked in real-time via the Activity Log. This audit trial helps users review prior activity and reactively address issues that may arise as a result. Search and filter to refine activities shown, or export items to .csv file and conduct a deeper analysis.

Common Uses

Sub-Accounts – Enterprise IT

Provision and manage environments for internal clients while maintaining security and separation between accounts. Sub-Account users are restricted to their particular account, while parent account user permissions cascade to all underlying Sub-Accounts. Parent accounts can also give Sub-Accounts access to their network vLAN in order to share resources. By reallocating charges to internal customers, Sub-Accounts allow you to simplify internal bill-back. You can configure Sub-Account billing preferences on an individual basis so that selected accounts either receive dedicated invoices or are billed straight to you.

Billing for Enterprise IT – “Chargebacks” and IT as a Service

When reallocating charges or managing bill-backs to internal projects or to external customers, you can configure Sub-Account billing preferences so that selected accounts either receive dedicated invoices or are collectively billed. As you transform to a service provider, you can chose to simply manage one top- level account with one billing structure and then segment sub accounts for each of your customers.

Private Labeling – Resellers

Offer your customers a seamless cloud experience, tailored to your brand guidelines and existing support processes.

Private Labeling – Enterprise IT

Enterprise IT department brands a company-wide self-service cloud management portal and support experience to match corporate guidelines. This approach encourages adoption by business users, and reduces the risk posted by “Shadow IT”.


Ready to take next step?

Get a custom quote or call us 877.388.4373.

Account Management
Comprehensive back-office features to support advanced cloud deployments
Group Quotas
Set resource and usage limits on groups of virtual servers, to prevent unwanted costs
Private Labeling
Customize UI and support resources to match custom brand requirements
Line-item detail of costs incurred
Activity Logging
Audit trail of activities performed by users and the API